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Terms & Conditions

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Terms & Conditions at Way2Learn Driving School
Way2Learn Driving School promises to deliver training to everybody, subject to them accepting the following terms and conditions.

Driving License and Fitness to Drive
You must hold a current, valid driving license or provisional license, which must be produced on, or in advance of, your first driving lesson. You must meet the requirements to be legally and medically fit to drive. The client's ability to read a number plate at the statutory 20.5 meters at the first lesson will be tested by an instructor. The use of glasses or contact lenses is allowed where appropriate. If a client is required to wear glasses or contact lenses to drive but attends a lesson without wearing them, the lesson will be cancelled or terminated. If a client is taking medication or prescription drugs that might affect their ability to drive, it is their responsibility to inform the instructor before the lesson starts.

Training Location
Unless an alternative arrangement has been made, the lesson will start from and finish at the same location. The instructor will decide on a suitable location for the practical lessons to be proceed, ensuring the safety of the client and the general public is not endangered. This may mean in some cases, that the instructor will need to drive to and from the lesson location, with this journey time forming part of the lesson.

Driving Tests and Bookings
We advise that you always consult with your instructor first, before booking your practical driving test. This is so they can check their diary to ensure the car is free. If you fail to do so, it may result in your instructor being unable to guarantee availability for your test. You must then notify your instructor when a booking has been made. If a Way2Learn Driving School car is needed for the test, the booking period will be based on the instructor's normal diary schedule, so you will require a minimum booking length of two hours on the time of the test. If our instructor deems that the provision for using a driving school vehicle might cause a risk to public safety, they reserve the right to refuse the use of a driving school vehicle for the test. If our instructor considers the candidate to not be at the test standard, the driving instructor reserves the right to refuse the use of a driving school vehicle for the test. Your instructor cannot and will not be held responsible for test appointments that are cancelled by the DVSA for any reason. It is the full responsibility of the customer for taking all necessary documentation to the practical driving test. Failure to do so could result in the cancellation of the test. Way2Learn Driving School will make every effort to maintain their vehicles to a high standard. Your driving instructor cannot and will not be responsible for any mechanical or electrical faults that might happen before, or during your practical test.

Payments
If you decide to stop your lessons before completing a designed block of lessons, you will be charged in full for completed lessons and the rest will be refunded. Payment by cash, online or via BACS, Way2Learn Driving School has no responsibility or liability to you for payments made by any other means. If you pay your instructor directly by any method, you should obtain a receipt. Way2Learn Driving School accepts no responsibility for any payments made directly to instructors.

Block Booking/Bundles
If Block booking is suspended for more than 20 weeks the money shall be fore fitted.

Your Rights
Way2Learn Driving School Instructors will conduct themselves in a professional manner at all times. Our instructors may greet you with a handshake, but otherwise, they will avoid physical contact with clients except in the case of an emergency. Our instructors reserve the right to decide against giving tuition in accordance with legislation on discrimination of the Driving Standards Agency Code of Practice for Approved Driving Instructors.

Cancellation
Our instructors will be left with no option but to charge for failure to provide adequate notice for cancelling a lesson. This period of notice is at least 48 hours. If a customer does not provide adequate notice for cancelling a lesson, they will be charged for any loss of revenue. This may be the cost of the lesson or the loss of entitlement to prepaid or free lessons. If you decide to cancel your lesson due to weather conditions at short notice the lesson will be chargeable.

Appointments
Whilst every care will be taken to ensure that the pupil receives the training at the requested time and with the instructor as booked, all bookings are made on the understanding that the Way2Learn Driving School instructor is not responsible for the postponement of training due to adverse weather conditions, mechanical breakdown of equipment, absence or sickness of staff or any other cause beyond our control. Way2Learn Driving School is not responsible for Driving Tests appointments postponed by the Driver and Vehicle Standard Agency.

Personal Property
Naturally every endeavour is made to safeguard the personal property of any trainee, but Way2Learn Driving School instructor points out that the school accepts no liability whatsoever for jewellery, cash, clothing, mobile phones or any other property left in the training vehicle.

Damage to the School Vehicle
During your driving lessons, the Instructor will make every effort to avoid damage to the vehicle. If the Instructor considers that you were driving in an unsafe way despite best efforts made and current damage is caused by your negligence, then you will be expected to pay half towards repairs up to the level of excess towards the driving tuition policy. This will be discussed at the time of the damage. During your Driving Test, the Examiner will not prevent you from hitting the curb or causing minor damage to the car. Therefore all damage caused whilst on Test will be charged to you the pupil up to the full level of excess on the driving tuition policy.

Infringements
Our instructors promise to make every effort to teach you to the highest standard possible. However, they cannot and will not be held liable for any errors that customers commit whilst driving and/or whilst unaccompanied by our instructor before, during and after the test. Our instructors cannot and will not be held be held responsible for any speeding fines or infringement fines. These are the sole responsibility of the customer.

Our contact details: 02032862035, info@way2learn.co

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